31/10/2011 EFFEKTIVE KUNDEPROSESSER SBN Konferansen 2011
AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT
SAP PRODUCT STRATEGY EXTEND FROM THE CORE TO THE PEOPLE 4 Collaboration Analytics Mobile 3 All devices All user experiences Easy to extend LoB on Demand SAP Business ByDesign 2 Instant value LOB or suite Integrated to on premise SAP Business Suite 7 1 SOA enabled Best practice packages Non-disruptive enhancements Platform In-memory
DELIVER INSTANT VALUE TO ONE BILLION PEOPLE The Devices Collaboration Analytics Mobile All devices All user experiences Easy to extend On Demand LoB on Demand SAP Business ByDesign Instant value Line of business or suite Integrated to On Premise On Premise SOA-enabled Best-practices packages Non-disruptive enhancements Technology Foundation Platform In-Memory
BUSINESS ANALYTICS SOLUTIONS FROM SAP Analytic Applications Enterprise Performance Strategy Planning, Budgeting, and Forecasting By Industry Financial Services Public Sector and Healthcare Manufacturing Consumer Products Retail and Telco Utilities and more. By LoB Service, Sales, and Marketing Procurement Supply Chain Finance Sustainability IT, HR, and more Governance, Risk, and Compliance Enterprise GRC Access Risk Profitability and Cost Financial Consolidation Global Trade Services Continuous Transaction Monitoring Disclosure Business Intelligence Enterprise Information Reporting and Analysis Dashboards and Visualization Data Services Master Data Data Exploration Mobile Event Processing Content BI Platform Information Governance High-performance Analytic Solutions Data Warehousing Enterprise Data Warehousing Data Mart Solutions
FINANCIALS SOLUTIONS FROM SAP MOST COMPLETE OFFERING Financial and Managerial Accounting Receivables General Ledger Accounts Payable Biller Direct Collections Accounts Receivable Closing Cockpit Dispute Credit Cost Accounting Contract Accounting Process Enabling Eco-System Solutions Treasury and Risk Process Scheduling Invoice Treasury Financial Risk SWIFT Communication Digital Fuel (Shared-services) Cash In-house Cash Industry Partner Solutions Bank Communication
http://erp.fmpmedia.com/default.aspx?alias=erp.fmpmedia.com/english 31/10/2011 8
AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT
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1 3 2 2C e-faktura 4 2C PayIT 31/10/2011 11
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CREDIT PROFILE Customers use scoring rules They get own calculated customer scoring Customers can import external credit information Credit reports is stored in the customer s master data 31/10/2011 17
AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT
1 3 2 2C e-faktura 4 2C PayIT 31/10/2011 19
efaktura effektiviserer alle ledd
MYNDIGHETENES KRAV OM ELEKTRONISK FAKTURA
B2Bconnect Customer solutions E2B B2B BII EHF
SOLUTION - OUTBOUND E-INVOICE Customers, able to receive e-invoice. Connected to Sender through Pagero and our VAN cooperations Pagero Community integration E-invoice b2bconnect (NO) or other VANs One format & protocol for ALL invoices to Pagero E-print Different formats & Protocols To Customers and VANs All invoices are: -Validated to be an invoice -converted to -decided format -Transfered -to recipient PEPPOL Aksesspunkt (GOV & MUNICIPAL) Banknettverket Separate agrement with Bank necessary recipients No e-invoicing solution Customers, not able to receive e-invoice Reached by external print service or Activated by Pagero in activation and enrolment project ordered by customer Specific Pagero solutions are presented to recipients independent of ERP and format(portal & client)
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WORKFLOW EXAMPLE
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INKASSO Hvor mange saker gikk til inkasso i Norge i 2010? 5.173.000 Hvor store verdier representerte misligholdte forpliktelser i arbeid ved utgangen av 2010? 63,2 milliarder Hvor mye ble inkassert i 2010? 31/10/2011 29
INKASSO Hvor mange saker gikk til inkasso i Norge i 2010? 5.173.000 Hvor store verdier representerte misligholdte forpliktelser i arbeid ved utgangen av 2010? 63,2 milliarder Hvor mye ble inkassert i 2010? 20,7 milliarder 31/10/2011 30
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NYTTIGE LINKER Dokumentasjon og informasjon om Financial Supply chain management https://websmp209.sap-ag.de/fscm Difi (Direktoratet for forvaltning og IKT) om e-faktura http://anskaffelser.no/e-handel/faktura Informasjon om inkassobransjen i Norge http://www.inkasso.no/ Siste nytt fra SAP om mobility http://mobility.news-sap.com/ BI On-demand https://bi.ondemand.com/session/new SAP Solution Browser tool http://erp.fmpmedia.com/default.aspx?alias=erp.fmpmedia.com/english Informasjon om en meget spennende SAP partner som fra 1. januar 2012 tilbyr sine tjenester i det norske markedet http://www.itelligence.ag/ 2011-10-31 34