EFFEKTIVE KUNDEPROSESSER

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1 31/10/2011 EFFEKTIVE KUNDEPROSESSER SBN Konferansen 2011

2 AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT

3 SAP PRODUCT STRATEGY EXTEND FROM THE CORE TO THE PEOPLE 4 Collaboration Analytics Mobile 3 All devices All user experiences Easy to extend LoB on Demand SAP Business ByDesign 2 Instant value LOB or suite Integrated to on premise SAP Business Suite 7 1 SOA enabled Best practice packages Non-disruptive enhancements Platform In-memory

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5 DELIVER INSTANT VALUE TO ONE BILLION PEOPLE The Devices Collaboration Analytics Mobile All devices All user experiences Easy to extend On Demand LoB on Demand SAP Business ByDesign Instant value Line of business or suite Integrated to On Premise On Premise SOA-enabled Best-practices packages Non-disruptive enhancements Technology Foundation Platform In-Memory

6 BUSINESS ANALYTICS SOLUTIONS FROM SAP Analytic Applications Enterprise Performance Strategy Planning, Budgeting, and Forecasting By Industry Financial Services Public Sector and Healthcare Manufacturing Consumer Products Retail and Telco Utilities and more. By LoB Service, Sales, and Marketing Procurement Supply Chain Finance Sustainability IT, HR, and more Governance, Risk, and Compliance Enterprise GRC Access Risk Profitability and Cost Financial Consolidation Global Trade Services Continuous Transaction Monitoring Disclosure Business Intelligence Enterprise Information Reporting and Analysis Dashboards and Visualization Data Services Master Data Data Exploration Mobile Event Processing Content BI Platform Information Governance High-performance Analytic Solutions Data Warehousing Enterprise Data Warehousing Data Mart Solutions

7 FINANCIALS SOLUTIONS FROM SAP MOST COMPLETE OFFERING Financial and Managerial Accounting Receivables General Ledger Accounts Payable Biller Direct Collections Accounts Receivable Closing Cockpit Dispute Credit Cost Accounting Contract Accounting Process Enabling Eco-System Solutions Treasury and Risk Process Scheduling Invoice Treasury Financial Risk SWIFT Communication Digital Fuel (Shared-services) Cash In-house Cash Industry Partner Solutions Bank Communication

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9 AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT

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11 C e-faktura 4 2C PayIT 31/10/

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17 CREDIT PROFILE Customers use scoring rules They get own calculated customer scoring Customers can import external credit information Credit reports is stored in the customer s master data 31/10/

18 AGENDA 1 Introduction 2 What s SAP up to these days? 3 Financial supply chain management SAP Credit E-billing Dispute 2C PayIT

19 C e-faktura 4 2C PayIT 31/10/

20 efaktura effektiviserer alle ledd

21 MYNDIGHETENES KRAV OM ELEKTRONISK FAKTURA

22 B2Bconnect Customer solutions E2B B2B BII EHF

23 SOLUTION - OUTBOUND E-INVOICE Customers, able to receive e-invoice. Connected to Sender through Pagero and our VAN cooperations Pagero Community integration E-invoice b2bconnect (NO) or other VANs One format & protocol for ALL invoices to Pagero E-print Different formats & Protocols To Customers and VANs All invoices are: -Validated to be an invoice -converted to -decided format -Transfered -to recipient PEPPOL Aksesspunkt (GOV & MUNICIPAL) Banknettverket Separate agrement with Bank necessary recipients No e-invoicing solution Customers, not able to receive e-invoice Reached by external print service or Activated by Pagero in activation and enrolment project ordered by customer Specific Pagero solutions are presented to recipients independent of ERP and format(portal & client)

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26 WORKFLOW EXAMPLE

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28 C e-faktura 4 2C PayIT 31/10/

29 INKASSO Hvor mange saker gikk til inkasso i Norge i 2010? Hvor store verdier representerte misligholdte forpliktelser i arbeid ved utgangen av 2010? 63,2 milliarder Hvor mye ble inkassert i 2010? 31/10/

30 INKASSO Hvor mange saker gikk til inkasso i Norge i 2010? Hvor store verdier representerte misligholdte forpliktelser i arbeid ved utgangen av 2010? 63,2 milliarder Hvor mye ble inkassert i 2010? 20,7 milliarder 31/10/

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34 NYTTIGE LINKER Dokumentasjon og informasjon om Financial Supply chain management Difi (Direktoratet for forvaltning og IKT) om e-faktura Informasjon om inkassobransjen i Norge Siste nytt fra SAP om mobility BI On-demand SAP Solution Browser tool Informasjon om en meget spennende SAP partner som fra 1. januar 2012 tilbyr sine tjenester i det norske markedet

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