Risikostyring vedrørende råvarehåndtering. Risikostyring vedrørende råvarehåndtering i Rieber og en spesiell fokus på Toro

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1 Welcome

2 Risikostyring vedrørende råvarehåndtering Risikostyring vedrørende råvarehåndtering i Rieber og en spesiell fokus på Toro Bergen, Norway 11 February,

3 RIEBER & SØN OVERVIEW Established 1839 Sales 2007; 4,6 bnok 43 % Norway, 62 % Nordic 23 % CEE Geographical overview: Sales forces in 12 countries 20 production units in 7 countries EBITDA: 487 mnok/ 10,6 % PBT: 233 mnok/ 5,1 % 30 brands incl. product-brands Strong no 1 positions in a number of categories employees, 68 % outside Norway 3

4 A FOCUSED FOOD COMPANY Business Units Toro Denja / K Bähncke Cronions King Oscar Food Ingredients FoodService Vitana Delecta Rieber Russia Frödinge Export WE WESTERN EUROPE CENTRAL AND EASTERN EUROPE (CEE) 4

5 VISION AND MISSION Vision: We shall be the local taste champion and leading brand builder, and will develop attractive food based on consumer needs Local Taste Champion Local taste preferences Set national taste Fast national adoption of international consepts Drive category Systematically update to consumer needs Mission: We inspire people to prepare and enjoy exciting and tasty food in an easier way. 5

6 30 brands (4 main brands) in 12 countries 6

7 Risikostyring vedrørende råvarehåndtering Risikobilde for våre produkter Kunnskap om risiko legger premisser for styringsmetoder Hva kan gå galt? Risiko for feil produkt i emballasjen Risiko for feil under pakking (åpen emballasje, feil holdbarhet etc.) Risiko for feil under produksjonsprosessen Risiko for feil trykk på emballasjen Risiko for krysskontaminasjon under produksjon Risiko for forurensinger fra produksjon (fremmedlegemer) Risiko for feil kommer inn med råvarene. Vi skiller mellom interne og eksterne risiki Kan pris påvirke beslutningsgrunnlaget? 8

8 Innkjøpsbetingelser vs Food Safety/Quality Rieber og Toro veier ikke Food safety/quality opp mot Innkjøpsbetingelser 9

9 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 10

10 Risk assessment for Raw materials 11

11 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 12

12 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 13

13 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 14

14 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 15

15 Ekstern risikostyring Risk assessment for Raw materials Verktøyene: Lotus Notes databaser TQM 9000 SAP Material request database Material Control database Business procedures Organization database SAP Business Management Audit Management Material Master Vendor Master Material Vendor info record 16

16 Intern risikostyring Internal risk assessment for Raw materials Inspeksjonsplan Første gangs leveranse Normale leveranser Analysesertifikater Sensoriske analyser Opp mot godkjent standard Råvaremottak inn på lager Mottakskontroll Prøveuttak Råvaregodkjenning Autorisert personell gir SAP godkjenningskoder Råvareuttak til produksjon I hht godkjenningskoder Emballasjegodkjenning Design godkjenning Mottakskontroll 17

17 Internal risk assessment for Raw materials 18

18 Intern risikostyring Inspeksjonsplan Første gangs leveranse Normale leveranser Analysesertifikater Sensoriske analyser Opp mot godkjent standard Råvaremottak inn på lager Mottakskontroll Prøveuttak Råvaregodkjenning Autorisert personell gir SAP godkjenningskoder Råvareuttak til produksjon I hht godkjenningskoder Emballasjegodkjenning Design godkjenning Mottakskontroll 19

19 Intern risikostyring Inspeksjonsplan Første gangs leveranse Normale leveranser Analysesertifikater Sensoriske analyser Opp mot godkjent standard Råvaremottak inn på lager Mottakskontroll Prøveuttak Råvaregodkjenning Autorisert personell gir SAP godkjenningskoder Råvareuttak til produksjon I hht godkjenningskoder Emballasjegodkjenning Design godkjenning Mottakskontroll 20

20 Intern risikostyring Emballasjegodkjenning Design godkjenning Workflow for tekstgodkjenning Workflow for designgodkjenning Mottakskontroll Kontroll mot bestilt design Pakkekontroll Riktig emballasje 21

21 Risikoanalyser I produksjonsprosesser 22

22 Risikoanalyser 23

23 Sikkerhetsnett Sporbarhet Styrt gjennom SAP og datafangstsystem Beredskapsplan Crisis Management plan for Rieber Beredskapsplan for Toro Tilbakekallingsplan for Toro Blå Gul Rød 24

24 Sikkerhetsnett Sporbarhet Styrt gjennom SAP og datafangstsystem Beredskapsplan Crisis Management plan for Rieber Beredskapsplan for Toro Tilbakekallingsplan for Toro Blå Gul Rød 25

25 Hvor trygge er våre produkter? Det du trenger å tenke på når du spiser Velbekomme Det TORO trenger å tenke på når vi lager Velbekomme Health-Claims-Regulation a blessing or a curse? On the one hand, the new food industry framework presents a wealth of opportunities for product repositioning and getting projects moving European Parliament and the Council adopted Regulation (EC)178/2002 laying down the General Principles and requirements of Food Law. The identification of the origin of feed and food ingredients and food sources is of prime importance for the protection of consumers, particularly when products are found to be faulty. Traceability facilitates the withdrawal of foods and enables consumers to be provided with targeted and accurate information concerning implicated products. In the European Union, rules are put in place on the labelling of foodstuffs to enable European consumers to get comprehensive information on the contents and the composition of food products. Labelling helps consumers to make an informed choice while purchasing their foodstuffs. Hvilken skal jeg velge? Since 1989, the European Commission, in close co-operation with the Member States has taken a series of measures to manage the risk of BSE in the EU. Since September 1999, the Directorate-General for Health and Consumers is responsible for the measures to protect both human and animal health from the risk of BSE. Foodstuffs intended to satisfy particular nutritional requirements of specific groups of the population are called " foods for particular nutritional uses", "dietetic foods" or " dietary foods". Where appropriate rules for the composition, marketing and labelling of specific groups of dietetic foods have been adopted by the European Union. 26

26 Thank you 27