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Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be grateful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal Lusitano Kingdom Date 17.-24. April 2016 How would you describe your overall level of satisfaction with your holiday? Excellent Good xaverage Poor Terrible Please enter a title summarising your holiday experience The absolute wrong horse for a riding holiday. Nice horse, but not for me... On the back of a good horse one forgets the world.. On the back of an unpleasant horse you want to go home asap. RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? Please rate the overall standard of the horses, tack and stables satisfied Satisfied Neutral Unsatisfied x x x Please add any further comments on the riding e.g. did it meet your expectations It seems very careless not to read the guests description of what kind of horse is wanted, and still Mig said he had read and did give me accordingly. That simply cannot be true. My info clearly states I like an eager and forward going horse. I got exactly the opposite, a very heavy horse with the worst canter moves I ever encountered. I have ridden 20-30 trails over the years with different companies and always new horses, and never was dissatisfied. The horse I got was perhaps a good and steady horse for a new-beginner, but as far from what I described as possible. Nice character, but... The horse is the most important for me on a riding holiday. My holiday was this way spoilt, no riding pleasure. The horse was last days changed to a twin regarding looks, moves and behaviour and without my consent and knowledge. This hardly worked better, except for a few fast gallops the last day after lunch. Why not change for a good one, if one wants to please the customer?

Also it seemed the regulars had chosen the best horses for themselves beforehand. Mig never did any intervju otherwise, to chose horses for us, the others. The whole affair was disrespectful and neglective. A pity because otherwise Mig is a good guide, and always helpful. ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied x x Please add any further comments on the accommodation or food which you believe would be helpful Happy hour did not need to happen every day, very nice, but better to have some time off in the afternoon for reading or something some days, and then work an appetite for dinner instead. A little funny to pay for house wine even if good. Could have had a good bottle for the same price (20 Euro). ADMINISTRATION How would you rate In The Saddle / L Adventure? Excellent Good Average Poor Terrible needed to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied x x Please indicate how we could improve the quality of pre-holiday information we send.

In what ways could we improve the way in which we handled your booking and payment? I, and other of the clients, do not appreciate the effort as per your brochure, to give tips... even if you say it is voluntary and just a suggest. It seems to be in the order of things, as it should be.. Think we pay enough already. Any other comments or memories to your holiday? The holiday was saved due to a couple of good friends joining. All riders in the group were very good riders. The weather was not it best, and of course influence the pace one can have.. With my unpleasant horse I did not really miss the tempo. Nice visit to the stud farm. The landscape was a little more monotonous than I expected, fields and fields and fields of olive trees...fairly flat, but of course nice spring flowers and in the sunny days nice. Would you recommend this holiday to your friends? Definitely yes May be, If they take care about what horse they are given... Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Would you like to have an image of yourself with the feedback? Please send a picture together with this feedback form. Please choose a nick name (This will appear on the website with your comments) If you would like to say a few words about your experience with In The Saddle on Facebook og Google + we would really appreciate it.

Thank you very much! Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be grateful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal, Lusitano Kingdom Date 13.-20.04.2014 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Poor Terrible Fantastic horses, lovely scenery, amazing food and drinks - and brilliant service. RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied Please rate the overall standard of the horses, tack and stables We and the horses are very well taken care of by Raides Vicentinos as always and we just have such wonderful days both in and out of the saddle in Portugal. Every little thing is well planned and I think we get quite spoiled on these trails. I thoroughly enjoyed riding the horse I was matched with - again. This was the third time on this trail for some of us and so the pace and terrain was known - but it still is an amazing nature and scenery for riding! ACCOMMODATION Please rate your room(s) and facilities satisfied Satisfied Neutral Unsatisfied

ACCOMMODATION How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Beautiful B&B places 5 out of 7 nights and a good and practical hotel the other 2 nights (which was also renovated nicely since our last visit there). The food is always great in Portugal, and they cater so well for me who has Coeliac disease both where we stay and during lunch. Happy hours at the B&B places are amazing and they make it impossible to be really hungry at dinner time. ADMINISTRATION How would you rate In The Saddle / L Adventure? Excellent Good Average Poor Terrible needed to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send All was good no changes needed. In what ways could we improve the way in which we handled your booking and payment? All was good no changes needed. Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Porthos Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be grateful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Lucitano Kingdom Date 13.04.14 20.04.14 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Poor Terrible Please enter a title summarising your holiday experience As always, nice horses, nice canters, nice picnics, but too much drinking by some of the participants. RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? Please rate the overall standard of the horses, tack and stables satisfied Satisfied Neutral Unsatisfied Please add any further comments on the riding e.g. did it meet your expectations The riding were great, long canters and beautiful places.

ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful We had total three nights at the daughter s place very nice! The beds at the hotel were very good. The food were good. ADMINISTRATION How would you rate In The Saddle / L Adventure? Excellent Good Average Poor Terrible needed to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send I have no suggestion for improving very satisfied with all information sent to me. Agent is very helpful. In what ways could we improve the way in which we handled your booking and payment? No suggestion for improving very satisfied with how the booking was handled. Agent is very helpful. Any other comments or memories to your holiday? As this was my third time on this holiday, I knew what to expect. But, again, there were too much drinking and making noises at night from some of the participants. This was also put on form for the trial.

Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Please choose a nickname (This will appear on the website with your comments) Astrid Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal Date 29.04.2012 06.05.2012 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? PLease rate the overall standard of the horses, tack and stables satisfied Satisfied Neutral Unsatisfied Please add any further comments on the riding e.g. did it meet your expections One of the horses did not have the same standard as the rest. ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful various standard of food and rooms. satisfied on the farms, neutral on the hotel we stayed for 2 nights.

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied x x Please indicate how we could improve the quality of pre-holiday information we send In what ways could we improve the way in which we handled your booking and payment? Taxi price given in advance was almost 3 times expensive as the taxi we got local (taxi to the airport back home). I believe the price we were given was from a Lisboa taxi? I recommend that you in a similar case order a local taxi. Any other comments or memories to your holiday? Would you recommend this holiday to your friends? xdefinitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) xyes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal Lusitano Kingdom Date 29.04.2012 06.05.2012 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied PLease rate the overall standard of the horses, tack and stables Please add any further comments on the riding e.g. did it meet your expections ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful Hotel Tuesday & Wednesday not as good as the rest

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send good info in advance. Not so good from local guide. In what ways could we improve the way in which we handled your booking and payment? Any other comments or memories to your holiday? Great! Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal, Lusitanoens rike Date 06.05.12 13.05.12 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? PLease rate the overall standard of the horses, tack and stables satisfied Satisfied Neutral Unsatisfied Please add any further comments on the riding e.g. did it meet your expections I had quite a bit unsosial horse and a bit slow walker so I had quite a few quiet moments alone in the back. But all in all; good ridning. ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful nice places and lovely food!

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send We had very good information before all documents regarding the trip and safety were sent us 3 weeks before. In what ways could we improve the way in which we handled your booking and payment? happy with the agent. Any other comments or memories to your holiday? A really enjoyable holiday with nice horses, nice food and good company. Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Date Portugal Lusitano Kingdom How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied PLease rate the overall standard of the horses, tack and stables Please add any further comments on the riding e.g. did it meet your expections ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send In what ways could we improve the way in which we handled your booking and payment? Any other comments or memories to your holiday? Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal Lusitano Kingdom Date 6. 13. Mai 2012 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied PLease rate the overall standard of the horses, tack and stables Please add any further comments on the riding e.g. did it meet your expections ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful Would like to stay at the farms instead of the hotel in Alter do Chao

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send In what ways could we improve the way in which we handled your booking and payment? Any other comments or memories to your holiday? A perfect riding holiday! Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal / Lusitano Kingdom Date 6.-13.05.2012 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied PLease rate the overall standard of the horses, tack and stables Please add any further comments on the riding e.g. did it meet your expections ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send In what ways could we improve the way in which we handled your booking and payment? Any other comments or memories to your holiday? Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Feedback Form: Your feedback is very important to us in order to maintain and improve the quality of our riding trips. I would be greatful if you would take a few minutes to complete our trip review form below. If there is anything about your holiday that you would like to discuss on the phone please call us on 48 25 47 33. Please send us some pictures from your holiday and we will upload them to the website. Country / holiday Portugal / Lusitano s kingdom Date 06.05-13.05 How would you describe your overall level of satisfaction with your holiday? Excellent Good Average Unsatisfactory RIDING Were you matched with the right level of horse for your ability? Were you satisfied with the variety of riding, pace or terrain? satisfied Satisfied Neutral Unsatisfied PLease rate the overall standard of the horses, tack and stables Please add any further comments on the riding e.g. did it meet your expections Some days felt a bit long but mainly because of the weather (very wet one day, very sunny and hot one day). I would appreciate more water bottles on the saddle when very hot, sunny weather. The guide Miguel was very good ACCOMMODATION Please rate your room(s) and facilities How did you find the standard of the food? satisfied Satisfied Neutral Unsatisfied Please add any further comments on the accommodation or food which you believe would be helpful The two farms where we stayed (Monte do Padrao and Monte dos Aroeiras) were excellent, and we felt very welcome, excellent food&drink. The hotel was not so special. If possible, I wouldn t mind staying at the two farms only, and not the hotel (I suppose it would be easy enough to shuttle the people by bus/car as the total area in which we were riding is not that big)

ADMINISTRATION neede to plan and prepare for your holiday? needed to feel comfortable about your transfer and what to expect? satisfied Satisfied Neutral Unsatisfied Please indicate how we could improve the quality of pre-holiday information we send Info was sufficient/good In what ways could we improve the way in which we handled your booking and payment? All was ok/easy as our booking/preparations were coordinated by one person, so all payment and info went through her. Any other comments or memories to your holiday? We stayed at three different places, and moved around a lot, it would be preferred to move less between accommodations so that you don t have to pack your suitcase every day. I would like to add that the horses seemed very well taken care of which is excellent! Would you recommend this holiday to your friends? Definitely yes May be Certainly not Would you be happy for us to include this feedback on our L Adventure and In The Saddle s web site or quote you in In The Saddle s holiday brochure? (Reviews on the web site are anonymous, without any name or e-mail address) Yes No Thank you very much!

Tilbakemelding: Det er viktig med tilbakemelding fra kundene våre og det er den beste måten vi og turene kan forbedres på. Håper derfor du tar deg tid til å fylle ut dette skjemaet. Tilbakemeldinger vil bli lagt ut på hjemmesiden til L Adventure og In The Saddle. Viktig: Kommentarene som blir lagt ut blir ikke redigerte, og de representerer kommentarer fra gjestene, som ikke alltid sammenfaller med synet til In The Saddle / L Adventure. Vennligst fyll ut på en skala fra 1 5: 5 Utmerket / over all forventning 4 Godt / over middels 3 Tilfredstillende 2 Utilfredsstillende 1 Dårlig / under all kritikk Fyll gjerne ut med kommentarer i tillegg. Hvilken tur var du på / land? Portugal, Lusitano's Kingdom Hvilken dato? 10-17 april 2011 Hvordan var din tur generelt sett? Ridningen: Bruk skala hvor 5 = utmerket/veldig passende, 1= dårlig/ikke i det hele tatt Fikk du den riktige hest ut fra 4 jeg fikk den hesten jeg ba om å få, og er veldig dine rideferdigheter? fornøyd med det. Kan gjerne ha en med noe mer fremdrift neste gang Var du fornøyd med ridningen variasjon, tempo, terrenget? Hvordan var standarden på hestene, utstyret og evt stallene? Andre kommentarer på ridningen? - svarte den til dine forventninger? 4 veldig fint område, kunne kanskje hatt noen flere galopper men dette ble nok litt begrenset som følge av alle grindene vi skulle igjennom 5 alt er veldig bra. Det er gode hester og de tar veldig godt vare på både hest og rytter 5 veldig fornøyd og det svarte helt klart til alle forventningene Innkvartering: 5 = utmerket, 1 = dårlig Hvordan var 4 alle stedene vi overnattet var fine. Sengene var noe harde, standarden på rommet men det virker å være standarden i Portugal generelt sett. ditt (komfort / fasiliteter)? Hvordan var 5 nydelig mat overalt hvor vi var, både til frokost, lunsj og standarden på maten? middag Andre kommentarer på overnattingen og maten? 4 Vi kunne gjerne være flere netter samme sted (likte stedet til doktorens datter ). Ettersom vi var såpass mye på mer eller mindre samme sted kunne man sikkert unngått et par flyttinger noe som ville vært mer praktisk i forhold til å pakke ut og ned igjen. Informasjon før reisen: 5 = utmerket, 1 = dårlig Fikk du all informasjonen du trengte for å planlegge og forberede din reise? Fikk du den informasjon du trengte for å føle deg 5 veldig god og nyttig informasjon ble sendt ut i forkant 5 alt var ordnet på best

komfortabel på transfer / møtetider og hva du kunne forvente deg av rideferien? Er det noe du mener vi kan forbedre på kvaliteten på informasjonen som ble sendt ut før ferien? Er det noe vi kan forbedre på måten vi tok hånd om din bestilling og betaling av ferien? tenkelig måte Nei, alt var topp! Nei, alt var topp! Annet: Vil du anbefale denne reisen til dine venner? Andre kommentarer til reisen? Denne (og andre turer samme sted) vil utvilsomt bli anbefalt venner og kjente. Tilbakemelding: Hvilken tur var du på / land? Portugal, Lusitano's Kingdom Hvilken dato? 10-17 april 2011 Hvordan var din tur generelt sett? 5 Ridningen: Bruk skala hvor 5 = utmerket/veldig passende, 1= dårlig/ikke i det hele tatt Fikk du den riktige hest ut fra dine 4 rideferdigheter? Var du fornøyd med ridningen variasjon, 5 tempo, terrenget? Hvordan var standarden på hestene, 4 utstyret og evt stallene? Andre kommentarer på ridningen? - svarte 5 den til dine forventninger? Innkvartering: 5 = utmerket, 1 = dårlig Hvordan var standarden på rommet ditt (komfort / fasiliteter)? 4 Hvordan var standarden på maten? 4 Andre kommentarer på overnattingen og maten? 4 Informasjon før reisen: 5 = utmerket, 1 = dårlig Fikk du all informasjonen du trengte for å planlegge og forberede din reise? 4 Fikk du den informasjon du trengte for å føle deg komfortabel på transfer / møtetider 4 og hva du kunne forvente deg av rideferien? Er det noe du mener vi kan forbedre på kvaliteten på informasjonen som ble sendt ut før ferien? Er det noe vi kan forbedre på måten vi tok hånd om din bestilling og betaling av ferien? Annet: Vil du anbefale denne reisen til dine venner? Andre kommentarer til reisen? Ja Super tur! Tilbakemelding: Hvilken tur var du på / land? Portugal, Lusitano's Kingdom Hvilken dato? 10-17 april 2011 Hvordan var din tur generelt sett? Ridningen: Bruk skala hvor 5 = utmerket/veldig passende, 1= dårlig/ikke i det hele tatt

Fikk du den riktige hest ut fra dine rideferdigheter? Var du fornøyd med ridningen variasjon, tempo, terrenget? Hvordan var standarden på hestene, utstyret og evt stallene? Andre kommentarer på ridningen? - svarte den til dine forventninger? 5 5 4 Turen svarte til mine forventninger, men det ble veldig varmt og det ville vært fint med en halv liter vann mer. Innkvartering: 5 = utmerket, 1 = dårlig Hvordan var standarden på 5 rommet ditt (komfort / fasiliteter)? Hvordan var standarden på 5 maten? Andre kommentarer på Det var en del flytting fra sted til sted. Ville ha overnattingen og maten? foretrukket å ha 2 sammenhengende overnattinger hos datteren. Informasjon før reisen: 5 = utmerket, 1 = dårlig Fikk du all informasjonen du trengte for å planlegge og forberede din reise? 5 Fikk du den informasjon du trengte for å føle deg komfortabel på transfer / 5 møtetider og hva du kunne forvente deg av rideferien? Er det noe du mener vi kan forbedre på kvaliteten på informasjonen som ble Nei, alt sendt ut før ferien? OK Er det noe vi kan forbedre på måten vi tok hånd om din bestilling og betaling Nei, alt av ferien? OK Annet: Vil du anbefale denne reisen til dine venner? Andre kommentarer til reisen? JA Tilbakemelding: Hvilken tur var du på / land? Portugal, Lusitano's Kingdom Hvilken dato? 10-17 april 2011 Hvordan var din tur generelt sett? 5 Super! Ridningen: Bruk skala hvor 5 = utmerket/veldig passende, 1= dårlig/ikke i det hele tatt Fikk du den riktige hest ut fra dine 5 rideferdigheter? Var du fornøyd med ridningen variasjon, 5 tempo, terrenget? Hvordan var standarden på hestene, 5

utstyret og evt stallene? Andre kommentarer på ridningen? - svarte den til dine forventninger? 5 Innkvartering: 5 = utmerket, 1 = dårlig Hvordan var standarden på rommet ditt (komfort / fasiliteter)? 4-5 Hvordan var standarden på maten? 5 Andre kommentarer på overnattingen og maten? Informasjon før reisen: 5 = utmerket, 1 = dårlig Fikk du all informasjonen du trengte for å planlegge og forberede din reise? 5 Fikk du den informasjon du trengte for å føle deg komfortabel på transfer / 5 møtetider og hva du kunne forvente deg av rideferien? Er det noe du mener vi kan forbedre på kvaliteten på informasjonen som ble sendt Nei ut før ferien? Er det noe vi kan forbedre på måten vi tok hånd om din bestilling og betaling av Nei ferien? Annet: Vil du anbefale denne reisen til dine venner? Andre kommentarer til reisen? Ja Når det blir så varmt som vi hadde det bør det være tilgang på enda mere vann når vi rir. Tilbakemelding: Hvilken tur var du på / land? Portugal, Lusitano's Kingdom Hvilken dato? 10-17 april 2011 Hvordan var din tur generelt sett? Utmerket! Ridningen: Bruk skala hvor 5 = utmerket/veldig passende, 1= dårlig/ikke i det hele tatt Fikk du den riktige hest ut fra dine 3 rideferdigheter? Var du fornøyd med ridningen variasjon, 4 tempo, terrenget? Hvordan var standarden på hestene, utstyret og 5 evt stallene? Andre kommentarer på ridningen? - svarte den Svarte til mine forventninger. til dine forventninger? Ridningen var fantastisk!

Innkvartering: 5 = utmerket, 1 = dårlig Hvordan var standarden på rommet ditt (komfort / fasiliteter)? 4 Hvordan var standarden på maten? 4 Andre kommentarer på overnattingen og maten? Informasjon før reisen: 5 = utmerket, 1 = dårlig Fikk du all informasjonen du trengte for å planlegge og forberede din reise? Fikk du den informasjon du trengte for å føle deg komfortabel på transfer / møtetider og hva du kunne forvente deg av rideferien? Er det noe du mener vi kan forbedre på kvaliteten på informasjonen som ble sendt ut før ferien? Er det noe vi kan forbedre på måten vi tok hånd om din bestilling og betaling av ferien? 5 5 Nei, fikk bra informasjon Annet: Vil du anbefale denne reisen til dine venner? Andre kommentarer til reisen? Ja!