Marius Aarset, Section Manager - Product Management and Development Integrerte Operasjoner og HMS Ptil 19 Juni 2009 ABB - 1
Innhold IO gir nye roller (og oppgaver) for systemleverandørene. Hvordan kan dette påvirke HMS-nivået? Broad-band Connection Company Expert Resource Center Advanced Control and Optimization Tools Onshore Operation Center Supplier ABB LCC-EOP -2 Offshore Onshore Support Center
ABB - Enhanced Operations & Production ABB EOP Portefølje: Active Slug Management Control Loop Auditing Tuning & (re)design Erosion management Equipment Condition & Performance Monitoring Plant Information Management System Integration and System Security & Architecture Reservoir Injection Pressure Monitoring Site Survey & Analysis Well Flow Rate Estimation and Production Allocation ABB LCC-EOP -3 Våre kunder kaller det: Integrated Operations Smart Field Field of the Future Facilities of the Future
IO har mange utfordringer s es e r c o Pr g i n e i t y er l i c e En F a gin rol n t n r E C o inee g En n tio c u o d eer r P gin n E ABB LCC-EOP -4 ir vo r se er Re ine g En
IO i all faser av prosjektene IO gjør tett samarbeid igjennom alle fasene mulig og enda viktigere Prosessen fulgt for Ormen Lange og Valhall Re-Development Influence concepts Select the right content and infrastructure Instrumentation Infrastructure Framework Applications Support Tuning Calibration Set-up Support Tuning Optimization Concept FEED Basic/Detail Design Commission Start-up Operation ABB LCC-EOP -5
IO gir nye krav & muligheter i prosjekt fasene Dokumentasjon Gjennomføres iht OLF 104 & 110 IT Security Policy Systemdokumentasjon Kursing for sikker jobbing på system Dokumentere Operation Readiness Diverse prosedyrer Tilsyn fra Ptil Kartlegging av uavhengighet mellom sikkerhetssystemer pre-commissioning og Commissioning Fjernadgang til commissioning anlegg Site-to-site aksess (preliminær for commissioning) Network addressing Plan Equipment Configuration Sheet Server Configuration Sheet User Management Disaster Recovery Plan Installation Guideline Hardening Policy Backup and Recovery Patch and Rollup Management Remote Access and File Transfer Group Policy and Organizational Units Computer and User Adminstration VirusScan Setup and Update Networks and Interfaces ABB LCC-EOP -6
IO gir nye oppgaver Utvidet vedlikeholds ansvar Ny måter å håndtere hendelser på Mer kompliserte IKT systemer i hvert fall å gjenopprette: System Recovery Plan (SRP) Plan to handle possible Disasters / Incidents ABB LCC-EOP -7 Disaster Recovery Team Definitions Disaster Recovery Team Responsibilities Defined Restore Resources Defined Information Security Incidents Defined Restore Scenarios Documents that gives detailed descriptions Local Work Instructions Detailed descriptions of how to perform defined work
Secure Client Server Management (SCSM) Microsoft Security and Critical Updates (Windows Server Update Service, WSUS) McAfee Antivirus update (epolicy Orchestrator, epo) Domain Controller Office Network ABB ARMOR PCAD Process Control Access Domain WSUS Update (MS_Patch) Service Scheduled Signature File Update Secondary WSUS/ePO Server Shell Firewall in SOIL Remote Operation Connection SOIL NETWORK Terminal Server Plant Network ABB LCC-EOP -8 Domain Controller Redundant Client/Server Network 800xA System Firewall MS-Patch& Antivirus Update Domain Controller Simulator Network 800xA System
IO og HMS Pluss eller Minus? Nye Utfordringer 1. Koordinering av utførelse og nærhet 2. IKT Sikkerhet Ny Muligheter 1. Responstid ved hendelser 2. Spesial kompetanse 3. Redusert uplanlagt reising offshore Broad-band Connection Company Expert Resource Center Advanced Control and Optimization Tools Onshore Operation Center ABB LCC-EOP -9 Offshore Onshore Supplier Support Center
Utfordring: 1) Nærhet til gjennomføring Broad-band Connection Company Expert Resource Center Advanced Control and Optimization Tools Onshore Operation Center ABB LCC-EOP -10 Offshore Onshore Supplier Support Center
Tiltak for å gi tilstrekkelig nærhet Prosedyreverk og tydelig arbeidsprosess: Trygghet i gjennomføring Bevisstgjøring Opplæring og sertifisering Styrer fysisk tilgang Styre bruker kontorer Repeteres jevnlig Modifikasjonsjobber Må være kjent på det aktuelle anlegget Gi operatører oversikt over aktiviteter mot anlegget Videokonferanse oppkoblet så lenge aktiviteter på går Operatør kan gå inn og se hvem som gjør hva Trening på IKT hendelse ABB LCC-EOP -11
ABB LCC-EOP -12 Utfordring: 2) IKT Sikkerhet
IKT Sikkerhet Regelverk, Krav, Implementasjon ABB implementasjon Kundekrav OLF ISBR ISO IEC ABB LCC-EOP -13
Tiltak for tilstrekkelig IKT Sikkerhet Multiple barrierer nødvendig. ABB LCC-EOP -14
Tiltak for tilstrekkelig IKT Sikkerhet Barrierer Kunde ABB ABB LCC-EOP -15
Tiltak for tilstrekkelig IKT Sikkerhet Barrierer Multipel-bruker autentisering ABB LCC-EOP -16
HMS Muligheter ved IO Forbedret responstid Gripe inn før hendelse eskalerer Riktig kompetanse Benytte riktig person som skjønner problemet Spille på eksperter Veldikehold/ettersyn jevnlig med riktig kompetanse, feks 3t /uke Redusert uplanlagt reising offshore Mindre belastning på personell Forutsigbare tilstedeværelse offshore Eksempel: Ettersyn av IT system mhp sikkerhet Oppfølging av tuning-aktiviteter fra kontoret ABB LCC-EOP -17
ABB Service Environment Flexible Complete Life Cycle Integrated teams Operational excellence ABB LCC-EOP -18
ABB LCC-EOP -19 The benefits of ABB Service Environment One Team ISO Processes Procedures IT Security Sharing Knowledge Supporting tool Modern oil and gas operations rely on advanced technological solutions to optimize production reduce operating costs increase safety extend the overall field lifecycle The unique Service Environment program is designed to effectively manage complex and integrated systems
ABB LCC-EOP -20 Snøhvit
ABB LCC-EOP -21 Ormen Lange og Draugen
Work Process Example ABB LCC-EOP -22 CS2 OK When An work alarm has is sent been to completed, the alarm CMDB console database in Service desk, When The Configuration Based System Alarm CS2 is fails, information specialist sent Management through alarm starts about is to Database generated working the incident to (CMDB) and solve relevant is used is updated and The After If System alarm incident through ABB Connectivity sms approved with is necessary specialist processed involves sent Work to the Service the SMS desk and environment, Server any access records. Order through duty changes and watch e-mail CS2 the Service Work plant Messaging is to cellphone. the Permit, from desk system ARMOR the job the to Information get issue, information and utilizes CMDB, of the ARMOR Work system, Order, facilities restore Work service to procedures Permit monitor and or Based tool, can hardware to a in where 800xA monitored be specialist do executed. a the diagnosis or content software, is is system. processed. by assigned Asset the a change alarm, system. to Optimizer the process the service duty desk is watch started. case. and other possible troubleshoot relevant Safe information. Job the Analysis system. are. prepared. can determine the criticality of the incident.
ABB LCC-EOP -23