October 1, 2009 1
Mulig? Reduser helpdesk henvendelser på print/kopi med 90% Reduser papirforbruk med 40-60% Gå fra XX print-køer til 1 99,9% oppetid Brukervennlig for alle! Sikkert overalt! October 1, 2009 2
HP SafeCom + HP Webjet Admin En unik løsning som gir win,win,win Medarbeider It-drift Ledelse 3 October 1, 2009 3
HP SafeCom - medarbeider KRAV: Det skal fungere og det skal være enkelt Tilgjengelighet virker ik ikke din faste skriver ki din kan du gå til en annen skriver å hente den der. (Maskinen sier selv fra til help-desk at den er ute av drift, så det trenger ikke du tenke på) Enkelthet en skriverdriver på alle printerene. Du kopierer, skanner og fakser på de samme maskinene og brukerpanelet er likt på alle maskinene. Fleksibilitet uansett hvor du befinner deg i din bedrifts nettverk kan du hente din utskrift ved den nærmeste skriveren. Trygghet/ sikkerhet Du kan skrive ut trygt og sikkert på alle skrivere. Utskriften kommer når du står der. Og du trenger ikke å vente mer enn i 10 sekunder. 4 October 1, 2009 4
HP SafeCom it-drift KRAV: Det skal være enkelt å eie Drivere Samme driver på print og kopi. Bruk gjerne HP Universal skriverdriver på alt Drift k lit t k lh t jø t b k k jø Drift kvalitet og enkelhet gjør at brukeren kan gjøre mye av servicen på skriveren selv Rekvisita alt-i-ett-rekvisita minimerer antall operasjoner, er renslig og lett å bytte. Tonerkasetten inneholder ca. 70% av maskinens bevegelige deler. Tonerbytte = periodisk service Oppetid høy kvalitet = høy oppetid Printkøer Med SafeCom kan du i praksis kjøre hele bedriften inn på én printkø Administrasjon HP s Web Jet Admin er bransjens ledende administrasjonsverktøy og kan integreres med HP System Insight Manager. Gir deg kontroll og kunnskap Helpdesk ved å knytte alle maskiner inn i ett overvåket nett vil brukeren oppleve tilnærmet 100% oppetid, og antall helpdesk henvendelser angående print vil reduseres med opp mot 90% Valgfrihet HP s produktspekter gir deg valgfrihet til å velge et produkt som dekker deres behov. Mange av HP-produktene har SafeCom innebygget 5 October 1, 2009 5
HP SafeCom ledelse / innkjøp KRAV: Økt effektivisering og reduserte kostnader og sikkerhet Sikkerhet- sikker utskrift for alle ansatte. Spør: Når ble skriverne sist oppdatert med siste firmware? Hvordan gjør vi det? Forutsigbarhet og kontroll IT-avdelingen kan gi sikre tall på kostnader på kopi/utskrift. Samt gi forecast på forventede utgifter. Kostnadsstyring/-allokering: Kostnader knyttet til kopi/utskrift kan enkelt rapporteres på bruker/avdelingsnivå. Både direkte og indirekte kostnader Pay Back: Et regnestykke som forsvarer strategi / investering 6 October 1, 2009 6
What is SafeCom about? PUSH FAX Authentication Login at the device by card/code PULL SCAN Cost control Tracking, Billing, Rule Based COPY E-MAIL EMAIL Printing (RBP) and Pay Security Document access (Pull Print), Encryption March 2007, 1.1 Kun 7 HP
Business challenge Management Purchasing IT Choose a printing Get a printing Simplified solution / strategy solution with good administration of that optimizes the ROI in regards to printers and print business and saves direct and indirect queues money costs Usability Secure necessary Control costs, Availability confidentiality especially that of Scalability around document color printing handling and Create cost- printing awareness Optimize device utilization March 2007, 1.1 8
SafeCom = Added value Company Purchasing IT Saving 10-25% Cost control and Simplified usage statistics administration of Users Replace multiple printers and print personal printers queues Collect documents with fewer costefficient MFPs administration Centralized at any printer Work more Simplified logistic Robust, scalable efficiently Excellent ROI and modular solution Environment APIs for system Reduced waste integration March 2007, 1.1 9
SafeCom detaljer 10
Server Printing Push Printing X printers Pull Printing X printers X shared print queues 1 shared print queue March 2007, 1.1 11
Server Push Printing Xprinters X shared print queues March 2007, 1.1 12
SafeCom Solution Push Print Server Print jobs Push March 2007, 1.1 13
SafeCom Push Printer Tracking data User Device Job name Pages Paper size Color Duplex... Printer driver SafeCom Push Port Physical device A printer in Windows that uses the SafeCom Push Port to: 1. Parse the printed document 2. Transfer tracking data to the SafeCom server 3. Forward the printed document directly to the physical printer (port 9100) Parser: PCL5, PCL5c, PCL5e, PCL6 PostScript level 2 and 3 March 2007, 1.1 14
SafeCom Solution Tracking SafeCom Server Print jobs Push Track SafeCom Datamining Tracked job types Exported Tracking data CSV, XML PUSH FAX PULL SCAN COPY E-MAIL ERP 3rd party... March 2007, 1.1 15
SafeCom Tracking Data TrackingID ComputerName ExportTrackingID TransactionID User statistics Printer statistics Job list AccountingModelUsed StartDate StopDate TrackingState TrackingPageCount ParserPageCount DriverPageCount JobSubmitLogon JobName JobDate JobSize UserID UserDomainID UserLogon FullName Description Email DeviceMac DeviceID DeviceName DeviceLocation DeviceIpAddr DeviceSupportsDuplex DeviceSupportsColor DeviceModel DriverName JobPageFormat JobIsDuplex JobIsColor BillingCode BillingDescription BillingInvoice JobPrice JobType PageCountStatus UserAccountingModel UserNodeID DeviceNodeID Export tracking data as CSV, TXT, XML and use Excel, Crystal Reports or other tools to do additional analysis. March 2007, 1.1 16
SafeCom Solution Administration User data SafeCom Administrator AD, edir, CSV, XML Print jobs Admin Push Track SafeCom Datamining Tracked job types Exported Tracking data CSV, XML PUSH FAX PULL SCAN COPY E-MAIL ERP 3rd party... March 2007, 1.1 17
SafeCom Administrator Servers Configure and administrate entire solution Users Add, modify and delete users Scheduled user import from Active Directory, Novell edir, CSV and XML Devices Add, modify and delete devices Update and restart devices Misc. Export tracking data Event log March 2007, 1.1 18
SafeCom Solution Authentication User data SafeCom Administrator AD, edir, CSV, XML Print jobs Admin Push Track SafeCom Datamining Tracked job types Exported Tracking data CSV, XML PUSH FAX PULL SCAN SafeCom device COPY E-MAIL ERP 3rd party... March 2007, 1.1 19
User Authentication Login at the device by User code Card User code and PIN code Card and PIN code Getting the card numbers Import with user data Users enter an 8-digit PUK code at first login at the device to associate themselves with their card Card reader connected to computer running SafeCom Administrator March 2007, 1.1 20
SafeCom ID Devices SafeCom ID Devices SafeCom Magnetic Card Reader (Track 2 and Track 1 version) SafeCom EM Reader (EM41xx, UNIQUE, TITAN, Hitag 1/2/S) SafeCom HID Reader (35 bit and 37 bit version) SafeCom iclass Reader SafeCom Indala Reader (26 bit and 29 bit version) SafeCom Legic Reader SafeCom Mifare Reader SafeCom NEDAP Reader Other ID Devices? SafeCom Indala Reader SafeCom HID Reader SafeCom Front-end Contact sales@safecom.dk March 2007, 1.1 21
SafeCom Go HP User authentication at printer by card and/or code Print, copy, etc. is tracked PULL PRINT -Documents follow users to their choice of printer Pre-filled e-mail address Allows optimized balanced deployment using costeffective MFPs and printers SafeCom server runs on Windows 2003 and 2000 March 2007, 1.1 22
Supported HP LaserJets DIMM Flash Memory Card USB LJ 4100mfp LJ 2410,2420,2430 2420 2430 CLJ 3000 LJ 4200,4300 LJ 4250,4350 CLJ 3800 CLJ 5500 LJ 4345mfp CLJ 4700 LJ 9000mfp CLJ 4650 CLJ 4730mfp CLJ 9500 CLJ 4700 LJ P3005 CLJ 4730mfp LJ M3035 MFP CLJ 5550 LJ M4345 MFP Other printers LJ 9040mfp LJ M5035 MFP LJ 9050 External solution with SafeCom LJ 9050mfp Controller CLJ 9500mfp SafeCom is an HP SBP Premier Partner Means SafeCom will support coming LaserJets from day of release March 2007, 1.1 23
SafeCom Solution Pull Print User data SafeCom Administrator AD, edir, CSV, XML Print jobs Admin Push Pull Track SafeCom Datamining Tracked job types Exported Tracking data CSV, XML PUSH FAX PULL SCAN SafeCom device COPY E-MAIL ERP 3rd party... March 2007, 1.1 24
Server Pull Printing Push Printing X printers Pull Printing X printers X shared print queues 1 shared print queue March 2007, 1.1 25
SafeCom Pull Printer Tracking data Print job Printer driver SafeCom Pull Port A printer in Windows that uses the SafeCom Pull Port to: 1. Parse the printed document 2. Transfer tracking data to the SafeCom server 3. Print job is transferred to the SafeCom server where it is stored encrypted 4. User walks to any SafeComenabled printer and collects the document March 2007, 1.1 26
SafeCom Pull Print - Benefits Confidentiality Private/personal printing (like desktop printer): the printout will only happen in front of the user No more sensitive documents sitting in printer s output bin Security/Encryption: if needed, complete print path encryption can be activated Mobility User can retrieve the job from any device in the company which is Pull Print enabled. Availability If a device is under maintenance, user just goes to the next closest device to retrieve the job. Does not need to cancel and reprint Cost saving Through enabling private printing, enables easy replacement e of desktop printers in Corporate environment Customer saves cost of printing unneeded/unclaimed jobs No longer need to securely destroy unclaimed print jobs March 2007, 1.1 27
Improve server print performance Tracking data Print job Printer driver SafeCom Pull Port SafeCom Pull Port #2 SafeCom Pull Port #3 Windows Printer Pooling: 1. Check Enable printer pooling on the Ports tab in Printer properties dialog 2. Associate multiple SafeCom Pull Ports with the SafeCom Pull Printer. Normally 2-4 ports Benefit: Minimize the wait for documents to be processed and transferred to the SafeCom server March 2007, 1.1 28
Handle Mixed Models Document Fidelity Compare driver name embedded in print job with list of Di Drivers returned by SafeCom Go Low Fidelity No match equals low fidelity Filter Document List Optional ask server to filter out jobs with low fidelity to avoid potential garbage print March 2007, 1.1 29
HP Universal Print Driver SafeCom Pull Print works with the HP Universal Print Driver 3.1 (PCL5, PCL6 and PostScript) 1. Install UPD in server, following these steps: 2. Select Traditional mode and click Install 3. Complete the steps in the Add Printer Wizard as usual (TCP/IP port). 4. Get the settings from the printer (Automatic update) 5. Change port to SafeCom Pull Port See also: SafeCom Tech Note March 2007, 1.1 30
SafeCom G2 Web Interface Documents Pending print jobs Delete print jobs Retain print jobs Transactions (Pay) Printing and copying history Check balance and deposits March 2007, 1.1 31
SafeCom Security Authentication User must identify himself at the printer to collect documents Encryption Print path can be secured with encryption all the way from the client to the printer Secure Printing SafeCom is involved in HP s Security Printing Initiative (SPI) March 2007, 1.1 32
Licensing Embedded license for 1 SafeCom Go and 1 SafeCom Controller. Valid 30-days after installation Trial license valid for 30 days and 5 devices. Get it at: safecom.dk/trial Permanent license with maintenance expiry date License is based on servers, devices and device features License is NOT based on users March 2007, 1.1 33
Licenses in SafeCom Administrator Use advanced search to Find Devices that occupies a specific license Examples: To find all devices that uses a Pull Print license change Pull Print to Yes To find all devices that does not use a Billing license change Billing to No March 2007, 1.1 34
Why is SafeCom competitive? SafeCom s scalability is market leader SafeCom s server is the most robust software on the market SafeCom is the most open system on the market through its integration of APIs SafeCom has the market s most comprehensive toolset for performance and system verification SafeCom received Outstanding HP Partner Award at the 2006 Worldwide IPG Solution Partner Conference March 2007, 1.1 35
Ready for intelligent printing? Support from management Appoint a project manager Project group: Users, IT and Purchasing Demo Proof of Concept Order Pilot Installation Full Installation March 2007, 1.1 36
Dette bør du gjøre. Ta dette på alvor! Skaff deg oversikt. Print kopi inn i IT systemet Webjet admin Fokus på sikkerhet Samle funksjonene rundt området Drift Innkjøp Kopi er print Bruker Forhandler October 1, 2009 37
Hvorfor HP? 1.SafeCom innebygget 2.Printer teknologi 3.Utvalg 4.Administrasjon 38
HP suksessformel Pålitelighet Folk kjenner HP A rating blandt våre på rad. kunder 13 år p Kompatibilitet Utskriftskvalitet Hastighet Raskest første side Kompatibelt i OS Beste print kvalitet miljøer ImageRET Filstørrelser inkl. DOS, Windows, PhotoRET Instant-on-fuser MAC, Linux, Citrix andre Toner Bygg en 90 spm PCL eller postscript ut Papir behandling forskjellige media, skalerbarhet på arkskuffer. Smart papirbane! Drift Universal printdriver Web Jet Admin Smart rekvisita Løsninger miljøer. Inkludert andre HP produkter (HP Openview m.m.) HP LaserJet har blitt valgt over 100 millioner ganger. Mer enn alle konkurrentene tilsammen!! October 1, 2009 39
Dette skal du forvente fra oss! Enkelt å kjøpe Forståelse Råd, det du trenger Logistikk Faktura Enkelt installere Drivere Plassering Enkelt eie Brukervennlig Forbruksdeler Service Overvåke Helhetstanke Fremtidsrettet Kostnadseffektivt 40
Det er forskjell det skal være enkelt å eie 41
HP clj 4700 HP clj 4730mfp 42
Smart teknologi Universal printer driver (med full Citrix terminal server støtte) Instant-On-Fuser Ingen oppvarmingstid fra dvalemodus Lav filstørrelse ved utskrift og skanning Mindre nettverkstrafikk Mindre behov for større lagrings-/backup løsninger Smarttoner Chip som måler nøyaktig toner forbruk Bestiller selv toner ved behov Shake-Free toner Returordning for miljøvennlig resirkulering 43 October 1, 2009
HP LaserJet tonerkassett - ikke bare en oppbevaringsboks for toner Utgjør 70% av skriverens utskriftssystem alt-i-ett-rekvisita Livstidsgaranti Miljøvennlig: retur og resirkulerings program Du bytter Toner, developer, renseblader, visp og Drum (tromler) 44
HP s Balanserte utskriftsstrategi Maksimer produktivitet Minimer kost Personlige skrivere, Alt I ett nettverksskrivere og MFP MFP på nettverket Personlige enheter for konfidensiell utskrift Lavt volum Balansert kost og produktivitet Flytter avansert funksjonalitet nærmere brukeren Laveste synlige totale kostnader 45
Dine valg har betydning... Industristandard + Helhet = Enkelt å eie 46